Privacy Policy

At Fumex Vape, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit fumexvape.com.

1. Information We Collect

When you visit or make a purchase from our store, we may collect:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party gateways)
  • Browser type, IP address, and browsing behavior on our site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer inquiries
  • Improve our website and product offerings
  • Send promotional emails (only if you have opted in)

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Courier and logistics partners to fulfill deliveries
  • Payment processors to handle transactions securely
  • Regulatory authorities if required by Malaysian law

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings, though this may affect some functionality of the site.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise these rights, contact us at support@fumexvape.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

If you have any questions about our Privacy Policy, please reach out at support@fumexvape.com.